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Give feedback

At Princess Alexandra Hospital, we are keen to receive your feedback.  It assists us in improving our services both for you and for your community.  As a health care consumer, you have a right to provide feedback and have your concerns heard.

If you are happy about the care and services provided at Princess Alexandra Hospital or have a suggestion or complaint, please let us know.

How to provide feedback

To provide your feedback, simply contact us using the details below. Please provide:

  • the clinic or department relating to your feedback
  • a full description of your experience
  • if you would like one of our Patient Liaison Officers to get in touch with you, please also provide your full name and contact details. You can choose to remain anonymous if you wish.

Contact our Patient Liaison Office via:

  • Email:
  • Post: Patient Liaison Office, Princess Alexandra Hospital, Reply Paid 1629, Woolloongabba QLD 4102
  • Phone: (07) 3176 5598

It will help us if you can provide your full name, contact details, the clinic/department that provided the service, and a full description of your experience.

Health Ombudsman

You also have the option of contacting the Office of the Health Ombudsman.  The Ombudsman is independent from Metro South Health and can be contacted by:

Your privacy

We take your privacy seriously.  It is important to note that there will be no record of your complaint attached to your medical chart.  All complaints are treated with the utmost confidentiality at all times.  Compliments will be forwarded to relevant staff and their supervisors.

Last updated 29 May 2015
Last reviewed 17 May 2015